New Update in Rent Magic's ManageUDA

Hello,

I wanted to take the opportunity of sending you this newsletter to prepare you and your users for some enhancements bundled in today's update. There are many fixes, enhancements and additions in this version that can be read in our changelog, but I will be focusing on improvements to two parts of the tenant management and accounts receivable aspects of the system: The Batch Payment Screen, and the Tenant Ledger. Please forward this email to whomever can use this information.

First some background: Whenever you charge a tenant, it is for a specific reason. You can charge them for rent, locker charges, realty or other taxes, common area maintenance, parking, etc. Generally, even if the tenant is charged multiple charge codes each month, he or she will pay with only one cheque. That cheque must be distributed in some way among the various charges.

Up until now, Rent Magic automatically split the payment between the various charges when the payment is input on the Batch Payment screen. To see what it was doing or override it was a bit tedious -- it required three mouse clicks to just see the screen, and since it was displayed in a pop-up box, you'd have to repeat those clicks if you wanted to review for each tenant payment.

We wanted to optimize this process, with the following goals in mind:

1. Allow the user to see which charges are being paid, without any extra clicks
2. Allow the user to override the distribution, without any extra clicks
3. Allow the user to do this in a user friendly and understandable manner
4. Enhance the tenant ledger to display a split payment in a more understandable fashion

To do this, we have made changes to two separate areas of the system: the Batch Payments screen, and the Tenant Account History/Ledger.

With the new update we are introducing an easier way of keeping track of multi-pay payments. You will now notice in the Batch Payment screen that beside each unit name is a small + symbol. The selection automatically expands when you check-off the payment if the tenant has a non-zero balance with more than one charge code. This allows you to see how Rent Magic is distributing the payment. You can easily override the amount distribution by clicking on any of the subledgers since all of the line amounts are editable. You can thus direct funds differently than those of the program defaults.

Coupled with this enhancement is a great add-on to the tenant ledger. If a payment was used to pay off two or more separate charges, they will be grouped together as a "Mul. Paid" (Multiple Paid). There is a plus sign beside it that you can expand to see which charges were paid with the one payment.

We hope these changes will enhance your productivity and address any concerns our clients have had previously. You can see the full list of changes included in this update here and we will send out another newsletter describing some of the major additions. Also, please check out the documentation on the Batch Payment screen for more details. If you have any questions, comments or suggestions about these enhancements, don't hesitate to contact me at yisrael@rentmagic.ca.